Designate Store Manager

As a Store Manager in a dynamic team, you're stepping into more than just a leadership position – you're in a pivotal role in shaping the experiences of your team and the customers you serve. Your day‑to‑day actions don't just drive sales; they create an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.

• Provide the highest levels of customer service: coach and guide store teams to ensure an excellent customer experience in every interaction.
• Your leadership will be the cornerstone of the store’s success, ensuring the right people are in the right place at the right time.
• Create a safe environment for your team and ensure all policies and procedures are followed; work shoulder to shoulder, knowing that this drives team motivation.
• Develop people through upward growth, internal opportunities, or enhancing their current role.
• Guide a team passionate about our goals and communicate how they contribute to the store’s commercial objectives.
• Take a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

• Have at least one year of experience in a supervisory or management role, including team leadership and performance management.
• Be confident in managing store operations, including stock control, cash handling, and maintaining store standards.
• Have experience driving store performance by leading a team to achieve key KPIs such as sales targets, waste reduction, and customer service scores, using sales data to improve results while managing budgets to maximise profitability.
• Have the right to work in the UK and Ireland.

We are an equal opportunity employer.
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a ‘substantial’ and ‘long‑term’ adverse effect on your ability to carry out normal day‑to‑day activities. Further information regarding the definition of disability can be found at:

• A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
• Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
• A comprehensive induction plan along with the opportunity to complete in‑house development programmes, setting you up for success.
• Rotas are scheduled four weeks in advance, creating a culture that cares for your life outside of work.
• Holiday allowance increasing by one day per year (up to 33 days) with the option to buy additional holidays annually, plus an extra day off for your birthday.
• An in‑store discount of 10% along with exclusive discounts through our colleague benefits online portal.
• All‑year‑round initiatives to recognise and reward our colleagues.
• Enhanced family‑friendly benefits and life assurance.
• Access to Employee Assistance to support your well‑being.