Retail Travel Advisor

TUI Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Selly Oak (inside NEXT) store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products.

You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best‑loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

• Starting hourly wage of £13.09
• Commission scheme for exceeding targets
• Holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off
• Health & Wellbeing support across key areas
• Financial, Health, Social, Community and Career benefits
• Investment in your development and career progression
• Pension scheme and life assurance

• Use your passion to inspire customers and colleagues while enjoying a great amount of fun
• Drive to achieve and exceed sales objectives – the retail focus is “Smashing your Targets”
• Embrace change and rise to the challenges of a customer‑engaged role, face‑to‑face and virtually
• Address issues confidently, investigate and resolve any questions or complaints
• Receive training on a variety of systems, keeping you updated as technology advances, and empower you to bring memorable holidays to life for customers