Sales Consultant - Luxury Jewellery

A luxury jewellery retailer is seeking a warm, confident, and customer-focused Sales Consultant to deliver exceptional in-store experiences. In this role, you’ll guide clients through meaningful purchases, offer expert product knowledge, and ensure a seamless, personalised journey from first visit to aftercare. You’ll collaborate closely with sales, operations, and production teams while embodying high service standards and driving commercial success.

• Welcome customers and provide a professional, supportive, and memorable in-store experience.
• Assist clients in selecting products and offer tailored recommendations based on style, occasion, and budget.
• Achieve individual sales targets and promote services such as bespoke design, resizing, and aftercare.
• Maintain strong product knowledge, particularly around diamonds, gemstones, andווע craftsmanship.
• Build long-term client relationships through thoughtful follow-up and service excellence.
• Coordinate appointments, special orders, and service requests to ensure a smooth customer journey.
• Uphold premium service standards and stay informed on product updates and market trends.

• 1–2 years’ sales experience in fine jewellery or luxury retail, with strong knowledge of diamonds and craftsmanship.
• Proven track record of meeting or exceeding sales targ...