Team Leader, Retail

Team Leader – Card Factory

Location: Perry Barr

Contracted

Hours:

16 per week

We’re on the lookout for a friendly and upbeat team leader to bring energy, positivity, and great vibes to our store. You will support the Store Manager, keep the team motivated, and ensure each customer leaves satisfied. When the Store Manager is away, you’ll step up and keep the store running smoothly with confidence and care.

You’ll play a key role in the day‑to‑day running of the store – creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you’ll help others grow while building your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.

Keeping an eye on the numbers, you’ll help ensure everything runs smoothly and the team thrives.

• Good leadership skills – people want to follow, positive, proactive, and full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• Creates space for everyone’s voice, listens with intent, and builds a team where people feel they belong.
• Steps up, stays flexible, and sets the tone by getting things done.
• Is fair, open to feedback, and thoughtful in decision making.
• Genuinely cares about people, supports growth, and helps create a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we celebrate people – and that includes you. You will be supported at every step, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Mid‑Senior level

Full‑time

Information Technology

Retail

Referrals increase your chances of interviewing at Card Factory by 2x.