Team Leader, Restaurant​/Food Service

Join to apply for the Team Leader role at Boparan Restaurant Group
. Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support restaurant operations.

• Lead by Example:
  Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
• Deliver Exceptional Hospitality:
  Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
• Support the Management Team:
  Take charge in the absence of the Restaurant Manager, keeping operations running smoothly and efficiently.
• Manage Bookings and Table Service:
  Oversee table service and maintain a great atmosphere throughout busy shifts.
• Training & Development:
  Help train and develop team members, ensuring they have the skills and confidence to succeed.
• Maintain Standards:
  Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.

• Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
• Leadership
  
  Skills:
  
  Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
• Problem‑Solving Mindset:
  Ability to stay calm and think on your feet during busy service periods.
• Organisational Flair:
  Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
• Energy & Enthusiasm: A positive, can‑do attitude that keeps the team motivated and guests happy.

• Feast on 50% Off your total bill for you and 5 friends across all our brands.
• Unlock Exclusive Discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
• Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get paid when you need it with Wage Stream, offering access to advanced pay.
• Refer friends and earn with our bonus scheme.
• Excellent opportunities for career development across our diverse brand portfolio.
• Enjoy flexible working opportunities that suit your lifestyle.

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

• Cleanliness
• Safe Food Handling
• Training Experience
• Fast‑Paced Experience
• Leadership
• Food Safety

If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.