Property Assistant Apprentice

Centrick is a specialist housing management firm across both residential and commercial property sectors. They offer a range of services including Building & Estate Management, Portfolio Asset Management, Build to Rent Management, PRS Portfolio Management, Valuation and Professional Services. Centrick currently has more than 200 staff, manages over 3.5 billion in client assets and 26,500 properties across the UK.

• Providing exceptional customer service face to face, over the phone, or via email.
• Updating internal databases and systems with a commitment to detail, and managing customer requests received via Dwellant.
• Building internal and external relationships and communicating across levels.
• Responding to incoming calls and emails quickly, and ensuring regular feedback of outstanding issues.
• Ensuring managed properties are well maintained and any repairs or issues are dealt with promptly and efficiently.
• Managing shared inboxes on a day-to-day basis.
• Managing returned post.
• Assisting with the general running of the department.
• Minimum of 6 hours per week spent on apprenticeship work and training.

You’ll attend monthly 1‑2‑1 meetings (online via Teams) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from the employer.

Monday to Fridayühren, 9am to 5pm.