Head of QA, Financial Services Outsourcing & Compliance

A global outsourcing company in Birmingham seeks a Head of Quality Assurance to lead quality strategies in its Financial Services division. This pivotal role demands the creation of a Quality Management Framework aligned with regulatory standards and continuous performance improvements. The ideal candidate will possess strong leadership experience in Quality Assurance, a deep understanding of regulatory requirements, and a passion for operational excellence.

This position includes mentorship of a QA team across multiple locations, ensuring the highest standards of accuracy and compliance.
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