Quality Manager

Quality Manager – West Midlands – Chemical Manufacturing. We are seeking an experienced Quality Manager (or a strong Quality professional ready to step up) to lead a well-established Quality team within a chemical manufacturing environment. This role will suit someone with the confidence, leadership style and resilience to drive quality standards in a fast-paced, production-driven business.

• Lead and develop a small, capable Quality team
• Strengthen internal and external auditing processes
• Manage customer complaints and provide professional, solutions-focused responses
• Ensure compliance across quality systems while maintaining a pragmatic, commercial approach
• Act as a key point of contact for customers and stakeholders on quality issues

• Proven leadership or management experience in Quality (open to QC backgrounds across industries)
• Strong auditing experience (internal/external)
• Complaint handling and customer-facing experience
• A proactive, self-motivated mindset with a solutions-first approach
• Ability to balance quality with production demands in a practical way

This is an opportunity to take ownership of a high-functioning Quality team and make a tangible impact in a dynamic manufacturing business. If you are a confident leader with the right mix of quality expertise and commercial pragmatism, we d like to hear from you.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Quality Assurance
• Industries:
  Technology, Information and Internet