Aftersales Manager

Overview

We enjoy working together and can always rely on each other’s support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on cooperation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

We have a great opportunity for an experienced Aftersales Manager to join us. You will be responsible for the Service Department at our Dealership and ensure that volume and profit targets are met. The successful candidate will maximise productivity and identify new opportunities to innovate and improve all aspects of the business. The successful candidate will closely oversee sales activity by reviewing performance with the team and agree actions required to improve sales.

We are looking for someone who is enthusiastic, self motivated and has the ability to motivate and support others in a fast paced environment.

Join us as part of our 3,000 strong team across the UK, and you can rest assured that we will invest in your development, your rewards and your future. If you think you can make a difference and motivate other team members to achieve their business goals, this could be the role for you.

• Be responsible for the Service Department at the Dealership and ensure that volume and profit targets are met.
• Maximise productivity and identify opportunities to innovate and improve all aspects of the business.
• Closely oversee sales activity by reviewing performance with the team and agree actions to improve sales.
• Motivate and support others in a fast-paced environment.

• Minimum of 2 years experience as an Aftersales Manager.
• Proven track record of team leadership.

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Company Car
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.

For your first 5 days in the business, you’ll be attending our residential induction academy at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

Our PPA is what makes Trust Ford. Our network groups support us in allowing for every colleague to respect and care for one another no matter what, including race, ability, gender, or who you love. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications from different backgrounds.

To request any adjustments, please ask during the application stage or contact the Recruitment Team. Happy to Talk Flexible Working – requests for flexible working will be considered at any point in your application or employment. We would encourage you to contact our recruitment team to discuss any requirements you may have.

Trust Ford is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check. We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.