Operations Manager

We are looking for a Cleaning Operations Manager to join our Central division overseeing corporate, commercial and education contracts. Reporting into the Account Director, you will manage and motivate a team of 3 field-based Managers, driving the performance of the business and operating strategies for the region.

• Responsible for operational and strategic management and delivery of all services.
• Supporting a team of managers, working with them on the front line to maximise client retention and growth.
• Analysing the business and production of operating strategies for the region.
• Managing client engagement, and driving innovation and mobilisation of any new business wins.
• Looking for opportunities for continuous improvement, cost savings and account growth.

• Proven people management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
• The ability to use own initiative to problem solve in a fast‑paced, high‑pressure environment.
• Experience gained ideally with a mixture of client groups including commercial, local authority and education.
• Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
• Passionate, flexible, trustworthy, and innovative.

• The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
• We are employee‑owned, making you a beneficiary of our future success.
• 33 days leave including bank holidays.
• Enhanced maternity, paternity, and sick pay.
• 24‑hour online GP access as well as mental health, wellness, financial and legal support.
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts.
• Lots of training, development & apprenticeship opportunities to grow and progress your career.
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill.
• All year‑round recognition and annual awards programme to thank our shining stars.

£45,000 to £48,000 per annum plus car or car allowance

Our commitment to Diversity, Equity and Inclusion – Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments – please let us know if there are any adjustments we can make to support you during our recruitment process.

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