Shift Driver Team Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Apply today!

Shift Driver Team Manager
Gravelly Hill, Birmingham
40 hours per week. Monday - Friday with Saturday morning cover on rota
£39,000 pa + benefits

Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

To effectively manage a team of administrators and drivers and ensure the Central Logistics Centre Transport Fleet function delivers agreed financial and customer service objectives. The role ensures all transport operations are conducted legally, safely, and in full compliance with Health & Safety obligations to drivers and members of the public.

• Take responsibility for all areas of people management for direct reports, including coaching, nurturing talent, and motivating the team through effective leadership.
• Manage driver rotas to ensure trained cover for absences, maintaining operational continuity.
• Provide coaching and guidance to team members, fostering a culture of continuous improvement and professional development.
• Manage the team, ensuring consistent communication and operational alignment.
• Conduct performance reviews and provide timely feedback to all team members.
• Foster an inclusive and supportive team environment by promoting diversity, respecting individual differences, and ensuring all team members feel valued and empowered to contribute to the success of Cencora Alliance Healthcare.

• Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.

• Ensure drivers comply with hours, tachograph rules, and speed limits, adhering to all legal requirements.
• Maintain all vehicles to company and legislative standards, ensuring safety and reliability.
• Ensure vehicles are not overloaded and only authorised vehicles are kept at the designated Operating Centre(s) when not in use.
• Ensure all documentation is completed accurately and in line with statutory requirements.

• Oversee the compilation and accuracy of all service and maintenance records to ensure compliance with legal and company standards.
• Complete monthly Fleet Key Performance Indicators (KPIs) by agreed deadlines, monitor performance, and address issues through remedial action plans.
• Participate in internal fleet audits, ensuring any identified issues are resolved through the execution of action plans.
• Manage and oversee temperature‑controlled distribution operations, ensuring compliance with regulatory and operational standards.
• Ensure all vehicles and processes meet the specific requirements for temperature‑sensitive goods.
• Manage a mixed fleet of LGVs and LCVs, including vehicles based at remote locations, ensuring they meet operational and compliance requirements.

• Ensure all customer deliveries are completed in the prescribed manner, meeting agreed service standards.
• Investigate customer service issues promptly, provide feedback, and implement remedial actions to prevent recurrence.
• Maintain a customer‑focused approach, ensuring customer needs are prioritised and productive relationships are built and sustained.

• Lead the Health and Safety agenda for transport, ensuring the department meets all Health and Safety (H&S) requirements.
• Conduct regular reviews, training, and risk assessments to mitigate potential hazards.
• Ensure team members are fully aware of their H&S responsibilities and promote a culture of safety across the transport operation.

• Make recommendations…