CQC Registered Manager Learning Disabilities & Mental Health

Registered Manager - Learning Disabilities & Mental Health

Location:

Ipstones Avenue & West Avenue, Birmingham
Salary: £40,300 per annum

Contract:

Permanent | Full Time (37 hours per week)

Role Overview

We are seeking an experienced, confident, and values-driven Registered Manager to take full operational responsibility for two supported living services supporting adults with learning disabilities and mental health needs.

This is a senior leadership role with accountability for service quality, staff management, safeguarding, compliance, and financial performance. You will ensure the services operate safely, effectively, and in line with regulatory, contractual, and organisational standards.

Key Responsibilities

Service & Operational Management

Full day-to-day management of both supported living services
Ensure high-quality, person-centred care delivery in line with policies and regulations
Maintain a professional, safe, and supportive environment
Coordinate care, housing management, maintenance, housekeeping, and wellbeing
Represent the service at internal and external meetings

Leadership & Staff Management

Provide strong, visible leadership to staff teams
Lead recruitment, induction, supervision, appraisal, and development
Manage rotas, sickness, annual leave, and workforce planning
Promote a learning culture and continuous improvement
Manage complaints, concerns, and performance issues

Quality, Compliance & Safeguarding

Ensure compliance with CQC regulations and Local Authority requirements
Complete all regulatory and monitoring returns accurately and on time
Lead safeguarding, risk management, and incident investigations
Ensure health & safety compliance including medication management
Maintain accurate and up-to-date service records

Financial & Performance Management

Manage services within agreed budgets
Monitor expenditure and analyse variances
Contribute to business planning and service development

Essential Requirements

NVQ Level 5 (or equivalent) in Health & Social Care
Minimum 2 years' experience in a registered or senior management role
Strong knowledge of CQC standards and compliance

Experience with in learning disability and/or mental health services
Proven leadership and people management experience
Strong organisational, communication, and decision-making skills
Full UK driving licence and access to transport

Desirable Experience

Experience managing multiple services
Strong budget management and financial experience
Experience leading service improvement or change initiatives