Transport Team Leader

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business. We have an exciting opportunity for a Transport Leader to join the team at Alliance Healthcare UK's new, next-generation Central Logistics Centre (CLC) in Birmingham. You will play a pivotal role in the launch of this world-class, game-changing facility. Designed with advanced automation and cutting‑edge robotics, the CLC is set to redefine how Alliance Healthcare manages and delivers medical, health and beauty products to our customers across the UK.

Birmingham, B24 8TG

£13.86 per hour

Day shift: 6:00am - 3:00pm Monday to Friday

40 hours per week.

• Cost Management and Budget Control
• Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.
• Performance Management
• Drive daily performance of operatives to meet productivity and quality targets.
• Report transport failures and monitor corrective actions.
• Operational Control
• Manage loading of LCVs and HGVs to ensure on-time departures, including lean loading of drivers and porters.
• Implement daily rota plans and elevate concerns promptly.
• Maintain operating standards: vehicle security, paperwork accuracy, housekeeping, and health & safety.
• Compliance & Training
• Ensure compliance with GDP and SOPs, delivering training as directed by management.
• Promote Investors in People culture through team briefings, training, and return-to-work processes.
• Communication & Leadership
• Lead weekly team briefings and maintain effective communication.
• Effectively influence and communicate within the organisation.
• Foster an inclusive and supportive team environment by promoting diversity, respecting individual differences, and ensuring all team members feel valued and empowered to contribute to the success of Cencora Alliance Healthcare.
• People Development
• Assist with recruitment, training, and development of transport team members.
• Support Driver Team Manager in achieving departmental objectives.
• Customer Service and Delivery Standards
• Ensure all customer deliveries are completed in the prescribed manner, meeting agreed service standards.
• Investigate customer service issues promptly, provide feedback, and implement remedial actions to prevent recurrence.
• Maintain a customer-focused approach, ensuring customer needs are prioritised and productive relationships are built and sustained.
• Health and Safety Compliance
• Drive the Health and Safety agenda for transport, ensuring the department meets all Health and Safety (H&S) requirements.
• Conduct regular reviews, training, and risk assessments to mitigate potential hazards.
• Ensure team members are fully aware of their H&S responsibilities and promote a culture of safety across the transport operation.

• Direct reports
• Experience of managing teams at remote locations
• Experience of managing a mixed fleet of LGV’s and LCV’s, some of which are based remotely
• Working in a highly regulated / audited working environment
• Operating on own initiative
• Leading the Health and Safety agenda for the site
• Experience of temperature-controlled distribution
• Decision Making:
  Empowered to think independently and make informed decisions within company policy, with manager guidance as support and direction. Limited autonomy within company policy and Driver Team Manager guidance.

Manual handling tasks, such as lifting and bending, are key parts of this role. Cencora Alliance Healthcare is committed to creating an inclusive workplace and ensuring the safety and well‑being of all team members.

• Some UK travel may be required occasionally with overnight stays. Full driving licence required.
• There will be a requirement to travel to…