Centre & Workspace Manager

Position: Centre Experience & Workspace Manager
Centre Experience & Commercial Manager ??

Reading brand new building by the station ??

Permanent | £40,000 £ 50,000  OTE up to £60,000 Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination in the heart of Reading a hub where energy meets excellence, and customer journeys are as polished as the building itself.

The Role:

As Centre Experience & Commercial Manager , youll own the success of the centre leading from the front to deliver an exceptional customer journey and outstanding financial results. Youll be the face and energy of the building: ensuring members, guests and event clients receive a five-star experience while you maximise opportunities for growth across co-workingmemberships and meeting room sales. This is a role for someone who enjoys autonomy, visibility, and impact equal parts hospitality leader, sales strategist, and operational expert.

Key Responsibilities Take full responsibility for the centres performance, driving revenue and profitability. Lead, coach, and motivate your on-siteteam to deliver exceptional service and memorable experiences. Build strong relationships with customers and local businesses to grow co-workingmemberships and event bookings. Ensure seamless on-boarding and day-to-day operations, from move-ins to facilities and health & safety compliance. Oversee suppliers, budgets, and reporting with a keen eye for quality and cost efficiency.

Champion the customer journey from day one onboarding, engagement, and retention. Champion continuous improvement always looking for smarter ways to deliver value and elevate standards. About You This role suits an engaged, customer-driven manager with commercial savvy and a genuine passion for people. Youll have a track record of turning enquiries into loyal customers, leading teams that deliver excellence, and taking ownership of results.

Youll bring:
Proven experience in flexible workspace, hospitality, or events operations. A commercial mindset confident with budgets, performance targets, and business development. Natural leadership with strong communication, motivation, and organisational skills. Resilience, initiative, and pride in creating great places to work and collaborate. Whats on Offer £40,000 £ 50,000 base  OTE of £60,000 Modern, high-spec centre just moments from Reading Station Full training and professional development Dynamic, high-tech centre in a brand-new Reading development Generous benefits and ongoing professional development Join a workspace that redefines how people connect, collaborate, and create and be the person who makes it all happen.

Customer experience meets commercial leadership. This is your platform to shine.