Registered Manager

The Registered Manager will be responsible for the operational management of several services, ensuring the delivery of high-quality, person-centred care that complies with regulatory requirements. You will lead a dedicated team, drive service improvements, and ensure that each service operates to the highest standards of care and safety.

• Oversee the day-to-day running of three supported living services, ensuring efficient and smooth operations.
• Ensure compliance with CQC regulations, safeguarding, and best practice standards.
• Develop and implement service improvement plans, ensuring quality care and positive outcomes for service users.

• Maintain full compliance with CQC standards and other regulatory frameworks across all three services.
• Conduct regular audits, risk assessments, and quality checks to ensure ongoing improvement and regulatory compliance.
• Lead the services in preparation for inspections, striving to achieve and maintain 'Good' or 'Outstanding' CQC ratings.

• Provide leadership and supervision to your teams across the three services, ensuring staff are well-trained, supported, and motivated to deliver exceptional care.
• Conduct regular performance reviews, appraisals, and staff development plans.
• Recruit and retain high-quality staff, ensuring the team is equipped to meet the needs of service users.

• Ensure that personalised care plans are developed, reviewed, and updated regularly for all service users.
• Promote independence and well-being, maintaining dignity and respect in care delivery.
• Engage with service users, families, and external professionals to ensure collaborative and person-centred support.

• Manage the financial performance of the three services, ensuring budgetary control and financial sustainability.
• Allocate resources efficiently, balancing financial constraints with high standards of care delivery.
• Identify opportunities for growth and development within the services, ensuring financial viability.

• Address any challenges, concerns, or incidents within the services promptly, ensuring continuity of care and service quality.
• Take a proactive approach to mitigating risks and resolving conflicts within the services.

• Build strong relationships with external agencies, local authorities, healthcare professionals, and families.
• Represent the services in multi-disciplinary meetings, ensuring service users' needs are well-advocated.
• Regularly update stakeholders on service performance, improvements, and developments.

We are a leading provider of supported living services dedicated to improving the lives of vulnerable individuals, including those with complex needs. Our services aim to promote independence, dignity, and well-being for the people we support. We are seeking a highly experienced and dynamic Registered Manager with over 10 years of experience to oversee the management of three services.

10+ years of experience in a Registered Manager role or equivalent, with extensive knowledge of managing multiple services.

• Proven experience in managing supported living services, particularly for individuals with complex needs.
• In-depth knowledge of CQC standards and regulations, with a track record of achieving and maintaining 'Good' or 'Outstanding' ratings.
• Relevant qualifications in health and social care, such as NVQ Level 5 in Leadership and Management or equivalent.
• Strong leadership, organisational, and financial management skills.
• Excellent communication and interpersonal abilities.

• Strong passion for delivering person-centred, high-quality care.
• Proven leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent problem-solving and decision-making abilities, particularly in crisis situations.
• High attention to detail and commitment to continuous service improvement.

Competitive salary based on experience.

• Professional development opportunities and ongoing training.
• Supportive and collaborative working environment.
• Pension scheme and other company benefits.