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Program / Project Manager Operations Manager

National WFM & Operations Leader

Job in Birmingham, West Midlands, B1, England, UK
Listing for: theforum.social - jobboard
Full Time position
Listed on 2026-01-16
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Job Description & How to Apply Below
A national workplace advisory service is seeking a National Operations Service Manager to lead their Advice Services team. You will forecast, schedule, and enhance processes to ensure top-tier service delivery. Collaborating with stakeholders, you'll drive continuous improvement initiatives. Ideal candidates should have management experience in a contact center environment and proficiency in Workforce Management Systems.
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