Stock Control Manager

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere.

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Job Title: Stock Control Manager

Department: Head Of CLC

Location: Central Logistics Centre Gravelly Park

Reports To: Head Of CLC

Grade: 5

Our team members are at the heart of everything we do. At Alliance Healthcare a Cencora company we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose.

The Stock Control Manager will ensure the highest standards of stock integrity and storage conditions at our Central Logistics Centre (CLC). The Stock Control Manager will oversee inventory management, ensure compliance with standard operating procedures and lead a team to achieve specific KPIs. This role is essential for maintaining efficient and accurate stock control operations.

The Stock Control Manager is responsible for the Inventory function within the CLC ensuring the stock accuracy of all inventory within the warehouse. This role is also responsible for the Returns function ensuring all returns are processed in a timely manner with customers credited if required. This role will also deal with any stock recalls and damages to stock that may occur.

• Ensure stock integrity is maintained at the highest standard from an accuracy and storage condition perspective and ensuring compliance with standard operating procedures.
• Ensure that inventory labour costs and specific overheads fall within targeted costs through the implementation of robust control mechanisms.
• Ensure all inventory-related tasks are performed satisfactorily and within required time windows.
• Audit and investigate count overrides and stock discrepancies, escalating to the CLC manager any potential stock loss above an agreed threshold.
• Ensure the reconciliation of all paperwork regarding goods inwards deliveries, supplier invoices, supplier credit claims and uplifts.

• Lead mentor and develop a multi‑skilled Inventory team.
• Foster a positive and collaborative work environment encouraging teamwork and continuous improvement. Embracing a learning and development culture across within the function liaising with L&D team to maximise output.
• Provide development coaching, direction and guidance in line with our Guiding Principles including hiring, training, performance evaluations and scheduling they need to succeed.
• Support teams to achieve business participation levels in employment engagement surveys to utilise the results to enable the site action plans.
• Manage the performance and activities of Team Members through but not exclusively annual performance reviews, regular one‑to‑ones and provide timely feedback to all team members.
• As well as the use of objectives, KPIs, briefings, absence management with a primary focus on cost control training coaching and Team Member Wellbeing to promote a culture of continuous improvement.
• Champion and lead DE&I embracing an open dialogue and collaboration as part of the sites culture which empowers everyone to share their unique perspectives and feel valued, respected and supported for it.
• Be a role model by demonstrating the Guiding Principles in the everyday and continuously work towards the Cencora Purpose.
• Develop and uphold a plan that includes recruitment onboarding and training within constraints specified by the Risk and Compliance manager to ensure optimum output at all times including cover for holidays and absence.

• Address and resolve any operational issues or challenges that arise during the shift.
• Coordinate with maintenance teams to ensure timely resolution of equipment malfunctions.
• Communicate effectively with other shift leaders and management to address any concerns.
• Investigate customer service issues, provide prompt feedback…