Senior Property Manager

Senior Property Manager - Birmingham

Birmingham is fast becoming one of the UK's prime locations for property investment, with huge regeneration projects and a booming rental market shaping the city’s future. This is your chance to join one of the best agencies in the business – already proven in other major cities – and be part of their exciting growth story in Birmingham.

Our client, driven by exciting partnerships within the luxury living space, is looking for a Senior Property Manager to take ownership of their own portfolio. With great leadership steering the agency and a commitment to providing a full end‑to‑end service for landlord investors, this is a fantastic opportunity to shape a role in a company that values service above all and has ambitious plans for continued growth.

• Communicate with landlords in a way that reflects the high‑level service
• Arrange, carry out and follow up on snagging reports for new‑build properties
• Ensure a suitable number of key sets for tenants and manage any new properties
• All work is mainly office‑based; other tasks are outsourced such as check‑ins, inventory checks, etc.
• Organise and recommend maintenance works, including defects management
• Make regular "check‑in" calls with landlords
• Deliver exceptional customer service to our customers & landlords
• Renew and negotiate tenancy agreements
• Deal with deposit apportionments
• Manage a portfolio of properties
• Responsibility for 'key client' portfolios

• Minimum of 2 years’ experience in a busy lettings/property management office
• Proficiency with Microsoft Office applications, including Excel and Word
• Experience with property lettings software
• Exceptional customer service skills and strong organisational skills
• Excellent spoken and written communication skills
• A naturally upbeat and positive person with a can‑do attitude and a strong work ethic

• Competitive basic salary of £35,000
• Join an award‑winning business
• Great opportunities to help drive a performing business forward
• Lovely culture of like‑minded people
• Bonus potential