Logistics Supervisor

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Temporary 6-month contract—Full time, Onsite.

We are seeking a dynamic Administration Team Supervisor to support our Distribution Centre Operations team in achieving service excellence. This role is pivotal in ensuring operational standards are met through effective leadership and supervision of the Administration team.

Known on the high street in the UK and Ireland as Ernest Jones & H. Samuel, Signet Jewelers is the largest global jewellery retailer. Our core mission is to be the most trusted, most innovative and most customer-focused jewellery retailer.

Our Distribution Centre is located within our Store Support Centre in Hockley, Birmingham. As Supervisor you’ll lead a small team, effectively ensuring our day‑to‑day operation achieves and meets service levels to both stores and customers, helping our customers to celebrate life’s special occasions.

• Lead, motivate, and inspire a small team.
• Ensure best practices are adopted and administrative procedures are consistently followed.
• Act as a role model by demonstrating Signet’s core values and behaviours.
• Promote operational standards and techniques while maintaining outstanding knowledge of systems, processes, and services.
• Foster a culture of engagement, collaboration, and accountability to deliver measurable results.

• Proven leadership experience in administration or operations.
• Strong people management skills with a track record of developing high‑performing teams.
• Excellent communication and influencing abilities.
• Commitment to continuous improvement and adherence to best practices.

At Signet, we believe in empowering our people to succeed. You’ll be part of a driven and supportive team where your leadership will directly impact operational performance and service delivery.

• Competitive salary.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 22 days holiday per year which increases after a year’s service.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards – exclusive discounts on groceries, travel and leisure.

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level
1). All employment is decided on the basis of qualifications, merit and business need.