Corporate Account Manager

Salary:
Up to £55,000 + discretionary bonus

Location:
Birmingham – Hybrid (Initially 3 days in office)

PURPOSE OF ROLE

We are excited to partner with a leading insurance broker to help them find their Corporate Account Manager. This role sits within the recently restructured commercial team, focused on managing a high-value corporate client base. You will retain and grow corporate accounts, delivering tailored insurance solutions across multiple lines (cross-class commercial). The ideal candidate will be looking to step into a leadership position, supporting the team while still owning key client relationships.

RESPONSIBILITIES

• Manage a portfolio of corporate clients, typically £100k+ in premium size
• Handle 1-2 large-scale renewals per month, with a strong focus on service delivery
• Act as the lead client contact, ensuring satisfaction, retention, and up-sell opportunities
• Provide mentorship and oversight to junior team members
• Conduct regular one-to-ones, performance reviews, team meetings, and management reporting
• Support in developing strategies for client growth and team performance
• Collaborate across underwriting, claims, and internal teams to ensure tailored solutions
• Maintain compliance with industry regulations and internal governance policies
• Actively use Acturis for all documentation, client records, and workflow management

EXPERIENCE

• 5-10 years of experience within the corporate insurance market
• Experience working with commercial clients (Mid-Corp or Corporate) with a desire to step into leadership
• Proven success in managing clients with premiums of £50k+, ideally £100k+
• Familiarity with cross-class commercial lines
• Exposure to team mentoring or management responsibilities is a plus
• Strong understanding of the insurance renewal lifecycle and regulatory environment

DAY-TO-DAY

• Manage ongoing relationships with a focused number of high-value clients
• Handle 1-2 complex renewals per month, ensuring timelines and expectations are met
• Liaise daily with internal stakeholders using Acturis to process tasks and track progress
• Lead and support junior staff, including one-to-ones and progress reviews
• Prepare and present performance reports to management
• Participate in team strategy sessions and help shape internal best practices
• Ensure client data is kept accurate and updated in CRM systems
• Contribute to the evolving team culture following recent internal restructuring

SKILLS

• Strong relationship management and communication skills
• Leadership capability or aspirations to move into a team leader role
• Commercially astute with the ability to identify client needs and growth areas
• Organised and detail-oriented, especially under renewal pressures
• Confident using Acturis or similar broking/insurance platforms
• Skilled at balancing individual delivery with team contribution
• Able to handle complexity and navigate change following organisational restructure

If you have the relevant experience or know someone that does please contact me now on or email us at

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