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Major & Complex Loss Director

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Sharp Technical Recruitment
Full Time position
Listed on 2026-01-12
Job specializations:
  • Insurance
Salary/Wage Range or Industry Benchmark: 75000 - 87000 GBP Yearly GBP 75000.00 87000.00 YEAR
Job Description & How to Apply Below
Position: UK Major & Complex Loss Director

Join to apply for the UK Major & Complex Loss Director role at Sharp Technical Recruitment

The Client

My client a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. They help their clients to manage risk, operate their core business processes, transform.

Major & Complex Loss Director

Permanent

Salary £75000 - £87,000 + Benefits

Remote Working can be based anywhere

The Role

  • To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand and effectively implement Company systems and procedures
  • Understand Individual client requirements
  • Ensure technical accuracy of the highest standard
  • Produce high quality personalised outgoing correspondence
  • Handle customers effectively and fairly in line with HNW insurers requirements
  • Always be flexible and able to accommodate demanding appointment schedules
  • Action all work in line with company and client requirements
  • Build effective relationships with clients, brokers and others
  • Communicate regularly with all interested parties
  • Produce reports of highest quality
  • Work within a team environment to achieve best results either on individual losses or group results
  • Interact with existing clients to maintain and further existing relations and procure new business
  • Utilisation of other businesses for the benefit of policyholders

What Youll Bring To The Role.

  • Required to have previous experience within a similar role
  • ACILA , FCILA or other professional qualifications a preference
  • Top quality interpersonal skills
  • Ability to work in a fast paced and changing environment
  • Dependability and persistence are essential
  • Proven track record of general property adjusting and high net worth.
  • Experience of major losses is preferable
  • Completely flexible approach and adaptable to changing priorities
  • Accustomed to working under pressure in a fast pace, demanding environment
  • Full, clean driving license require

Benefits

  • 25 Days Holidays + BH
  • Reward platform discounts for over 800 retailers
  • Lease car salary sacrifice
  • Cycle to work Scheme
  • Life assurance x 4
  • Well being centre
  • Recognition programme
  • Fostering friendly employer
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Strategic Management Services

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