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Social Media Manager

Job in Birmingham, West Midlands, B1, England, UK
Listing for: James Andrews Technology
Full Time position
Listed on 2026-03-09
Job specializations:
  • IT/Tech
    Social Media Marketing, Digital Marketing
Job Description & How to Apply Below

A well-established and growing marketing agency is seeking an experienced Senior Social Media Manager/Head of Social to lead and scale it’s social media offering.

This role is ideal for someone who really understands how social works, from organic and paid activity through to influencer and creator partnerships, and knows how to use it to drive real growth for brands.

You will lead the agency’s social output end to end. You will shape strategy, oversee delivery and performance across a varied client portfolio, and act as the senior social lead for key accounts. This includes leading strategic conversations, turning results into clear insight, and ensuring the work is consistently high quality.

Key Responsibilities
  • Lead and evolve the agency’s social media strategy across organic, paid, and influencer marketing
  • Position social as a strategic growth channel aligned to client objectives and wider marketing strategies
  • Act as the senior point of contact for key clients, owning strategy, performance, and innovation discussions
  • Oversee campaign performance across platforms, ensuring strong ROI and continual optimisation
  • Own reporting frameworks and ensure insights are clear, actionable, and commercially relevant
  • Lead, manage, and develop the social media team, setting clear expectations and standards
  • Mentor team members and support skills development, progression, and performance
  • Ensure effective workload planning, resourcing, and prioritisation across the team
  • Champion social-first thinking across integrated campaigns and internal collaboration
  • Provide senior oversight of paid social activity and influencer/creator partnerships
  • Stay ahead of platform updates, trends, and emerging formats, driving innovation in client work
  • Support new business pitches and identify opportunities to grow existing client accounts
  • Contribute to agency growth, profitability, and the future direction of the social function
What We’re Looking For
  • Proven experience leading a social media or digital team within an agency environment
  • Deep, hands-on knowledge of platforms including Meta, Tik Tok, Linked In, and You Tube
  • Strong understanding of paid social, influencer marketing, and social analytics
  • Strategic and commercial mindset with the ability to link social performance to business outcomes
  • Confident communicator with strong client-facing and presentation skills
  • A creative eye paired with a data-led, performance-focused approach
  • Passion for social culture, trends, and innovation
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