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HelpDesk/Support Technical Support

IT Service Desk Analyst: Frontline IT Support & SLA

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Genting Casinos UK
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading leisure business in Birmingham seeks an IT Support professional to provide first-line tech support and manage customer tickets. The role involves troubleshooting IT issues, documenting processes, and training new employees. Ideal candidates will have strong customer service and problem-solving skills, as well as experience with IT systems. With various shift times and excellent company-funded benefits, this position offers a dynamic work environment and opportunities for development.
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