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IT Service Desk Analyst — Customer-Focused

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Genting Casinos
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst — Customer-Focused Support
A leading leisure business in Birmingham seeks a motivated IT Service Desk Analyst. The ideal candidate will possess excellent customer service skills and a passion for learning about IT. Responsibilities include first-line support for IT-related issues, managing customer tickets, and providing training. The role offers various shifts and an attractive benefits package including company-funded benefits, private GP helpline, and career development opportunities.
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