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IT Service Desk Analyst — Customer-Centric
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-03-04
Listing for:
Genting Casinos UK Limited
Full Time
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading UK casino operator is seeking an IT Service Desk Analyst to provide first-line support to internal customers with IT-related issues. The role includes troubleshooting, managing support tickets, and ensuring service level agreements are met. Candidates should possess strong customer service skills, an interest in IT, and the ability to work flexible shifts. The successful candidate will enjoy benefits such as private healthcare, gym discounts, and a range of employee support programs.
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