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IT Service Desk Analyst: 1st/2nd Line Support; Gov
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-03-01
Listing for:
Career Choices Dewis Gyrfa Ltd
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A UK Government Service is seeking a Service Desk Analyst to provide 1st & 2nd line support. The role involves ensuring excellent customer service and managing incidents in collaboration with diverse teams. The ideal candidate should have strong customer service skills, experience in incident management, and a proactive approach to asset management. This full-time position is based in Liverpool/Newport, offering a range of benefits to support work-life balance.
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