Project Manager at EBC Group

EBC Group, an established MSP based in Halesowen with over 30 years of experience, are seeking an experienced IT Project Manager to oversee the meticulous planning, execution, and delivery of Managed IT projects. The successful candidate will work closely with cross‑functional teams to ensure successful project delivery, from pre‑sales handover, delivery with the project engineers through to project closure and handover to service delivery for ongoing support.

The ideal candidate will take responsibility for the definition, documentation, and successful completion of projects as well as:

• Ensuring effective project control, change control, risk management and testing processes.
• Developing and maintaining Scope of Works and Project Plans.
• Monitor and manage resources, revenue and capital costs against the project budget, updating all project stakeholders regularly. Ensure compliance with project management methodologies, policies, and standards.
• Develop and maintain relationships with both internal and external project stakeholders.
• Maintaining and upholding the communication management plan. Proactive and outstanding communication skills where all project stakeholders are engaged throughout the lifecycle of project.
• Efficient project resource management, including project teams, third‑party vendors, and 3rd party software providers. Arranging third‑party vendor calls and scheduling key migration dates for projects.
• Ensure successful project delivery within project, time, and scope creep tolerance.
• Creation and ownership of RAID documentation. Managing risks and issues effectively, operating within risk tolerances and escalating to project stakeholders when required.
• Upholding project governance, providing weekly project status reporting and gate reviews. Quality assurance carried out at each project gate.
• Providing project checkpoint reports for senior management and appropriate internal teams, regularly updating internal systems reference project statuses.
• Facilitate meetings whilst collaborating with cross‑functional teams to identify and resolve project issues.
• Ensure compliance with project management methodologies, policies, procedures, and standards. Facilitating continual improvement of project management processes.
• Ensure effective change management processes are maintained to manage project scope changes.
• Planning for Service Acceptance and working with Service Delivery to ensure seamless transition to BAU.
• Maintain documentation of lessons learnt, post implementation reviews, client project sign offs, operational readiness confirmation, benefit realisation and project closure report.

Minimum of 2 years’ experience in managing a variety of IT Infrastructure projects including:

• Cloud Technologies
• Migrations to Microsoft Azure platform.
• Microsoft Azure services (Entra , InTune, Security services)
• SharePoint migrations.
• Citrix platform.
• Connectivity and Firewalling.
• LAN & Wireless LAN installations and upgrades.
• Site Moves.
• Proficient understanding of the Microsoft product suite.
• Highly IT literate.
• Awareness of ITIL.
• Experience of both Agile and Waterfall project methodologies.
• PRINCE2 certified advantageous
• Experience of end-to-end project lifecycle delivery.
• Confident conduit between departments.
• Proactive problem management.
• Effective communicator both with both internal and external project stakeholders.
• Process driven.
• Ability to handle stressful situations with professionalism and perseverance.
• Proficient experience in managing multiple projects and multi‑tasking.