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IT Consultant IT Support

ITSM Platform Specialist — Secure, Efficient Service Delivery

Job in Birmingham, West Midlands, B1, England, UK
Listing for: LRQA
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global assurance provider in Birmingham is seeking an ITSM Support Engineer to manage and enhance the ITSM platform, ensuring delivery of high-quality services. The role involves overseeing configuration, implementing ITIL best practices, and driving process improvements. The ideal candidate has experience with ITSM tools like Service Now, strong analytical skills, and excellent communication abilities. This position requires collaboration across teams and a commitment to fostering user support and training within the organization.
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