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Major Incident Response Lead; Hybrid IT

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Phoenix Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 75000 GBP Yearly GBP 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Major Incident Response Lead (Hybrid IT)
A leading financial services company seeks x2 Major Incident Managers for their IT Service Operations team. This hybrid role, based in Birmingham or other locations, focuses on managing critical IT incidents that disrupt business operations. Candidates should possess extensive experience in incident management and proficiency in tools like Service Now. The position offers a salary between £60,000 and £75,000, alongside various benefits including private medical coverage and a generous annual leave policy.
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