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IT Support Technical Support

Senior SaaS Support Specialist – Tech & Customer Advocate

Job in Birmingham, West Midlands, B1, England, UK
Listing for: EY
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A global consulting firm based in Birmingham is seeking a Global SaaS Support Specialist. In this role, you will provide advanced technical support for SaaS solutions, ensuring client satisfaction and efficient incident management. The ideal candidate will have over 4 years of experience in a technical support role, strong analytical abilities, and a customer-focused mindset. Join a diverse team that empowers you to shape your future with confidence and develop world-class skills in a dynamic environment.
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Position Requirements
10+ Years work experience
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