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Service Desk Team Lead - Level 1

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Atos SE
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Team Lead - Level 1 Support
A global technology services provider is seeking Team Leaders for their new Level 1 Support Service Desk team in Birmingham. The role involves managing a team to ensure outstanding service levels and performance management. Candidates should have prior leadership experience in customer service and strong analytical skills. Benefits include 25 days of annual leave, pension contributions, and opportunities for professional development.

This position requires eligibility for SC clearance and offers a path for career progression as the business expands.
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