Information Technology Business Relationship Manager

What You’ll Do

As a Business Relationship Manager, you will:

• Serve as the front‑door to IT
  , managing new requests and guiding stakeholders through the technology pipeline.
• Build strong, trusted relationships across practice groups and business services teams.
• Shape and articulate technology strategies aligned to business needs.
• Capture, prioritise, and translate business requirements into clear cases for delivery.
• Own the governance of new initiatives, ensuring appropriate review and alignment with the wider technology roadmap.
• Partner with senior leaders to support strategic planning, change management, and portfolio prioritisation.
• Work closely with project delivery, architecture, and operational teams to ensure initiatives are scoped, planned, and transitioned effectively.
• Support change adoption, ensuring the business is ready and engaged before new solutions go live.
• Oversee the IT communication plan, ensuring visibility of progress, risks, and major initiatives across the firm.

• Experience in a relationship‑led role such as Business Relationship Manager, IT Business Partner, or similar.
• Strong ability to manage multiple business demands and align them into a clear change portfolio.
• Experience influencing and engaging with senior stakeholders, with the credibility to understand strategic direction.
• Proven ability to translate technology concepts into clear, non‑technical language for business audiences.
• Confident decision‑making, especially when managing conflicting priorities.
• Experience guiding organisations through change and supporting technology adoption.
• BRMP or CBRM certification is beneficial but not essential.

• A natural connector who can build trusted partnerships across technical and non‑technical teams.
• Strategic mindset with the ability to shape, challenge, and contribute to technology planning.
• Strong governance and analytical skills to ensure the right work is prioritised.
• Comfortable facilitating discussions, leading stakeholder reviews, and driving clarity around requirements.
• Collaborative, organised, and highly proactive.
• Able to advocate for the business within IT and for IT within the business.

If this sounds like you or someone you may know then please do apply below or email a CV to