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IT Support HelpDesk/Support Technical Support Desktop Support

Advanced Desktop Support Specialist - L2 Troubleshooter

Job in Birmingham, West Midlands, B1, England, UK
Listing for: SISL Global
Full Time position
Listed on 2026-02-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
A leading tech support company in the UK seeks an L2 Desktop Support Technician to provide advanced technical support for end-users. Responsibilities include troubleshooting hardware and software issues, maintaining systems, and training junior technicians. The ideal candidate has 2-4 years of experience, strong knowledge of Windows/Mac operating systems, and proficiency with remote support tools. This position offers opportunities to improve user satisfaction and collaboration within the IT team.
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