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Systems Analyst IT Consultant

Global Incident & Problem Management Lead

Job in Birmingham, West Midlands, B1, England, UK
Listing for: TRIA
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant
Job Description & How to Apply Below
A global leader in consumer services is looking for an Incident and Problem Manager in Birmingham. This role involves end-to-end ownership of major incident response and problem management, ensuring minimal business impact and conducting root cause analysis. Candidates should demonstrate experience in global environments and have a strong understanding of ITIL processes. Excellent communication skills and the ability to lead cross-functional teams are essential for success in this position.
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