School IT Technician

Location: Kings Heath

Smile Education are currently recruiting for a school experienced IT Technician to start immediately for a school in Birmingham.
The successful applicant will be responsible for providing day-to-day IT support across the school, ensuring all systems and equipment are running efficiently. This includes troubleshooting hardware and software issues, supporting staff and students with technical queries, and maintaining the school’s IT infrastructure. Applicants must have strong technical knowledge, excellent problem-solving skills, and previous experience working in a school or educational IT environment.
This is a fantastic opportunity to join a friendly and supportive school team.

Duties and Responsibilities:

Provide first-line IT support to staff and students
Troubleshoot hardware, software, and network issues
Set up and maintain laptops, desktops, tablets, and interactive whiteboards
Manage user accounts, passwords, and permissions
Install, configure, and update software and operating systems
Maintain the school’s network and internet connectivity
Ensure IT systems comply with safeguarding and data protection policies
Support classroom technology and AV equipment
Maintain accurate records of IT issues and resolutions
Be highly organised and able to prioritise workload effectively
Have excellent communication and interpersonal skills
Be professional, proactive, and forward thinking

What to expect from applicants?
We would like applicants to have prior experience working in an IT support or technician role. Experience working within a school or education setting is highly desirable.
Why work with Smile Education?
Smile Education are an agency with a difference. We are education specialists, with a proven record of assisting both experienced Teachers and support staff, in addition to those starting their career. We are able to provide training and CPD opportunities and are proud to work with some of the largest academy trusts within your local area. We’re passionate about finding the perfect role for you!
To be successful in your application, you should have experience in one or more of the following:

Previous experience as an IT Technician or IT Support Officer
Experience supporting Windows-based systems and Microsoft 365
Knowledge of networking, hardware, and software troubleshooting
Experience working within a school or education environment
Available to join the team until the end of the academic year

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.
SM1

LES

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications