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Technical Support HelpDesk/Support IT Support

Tech Support Analyst - Customer Care & Troubleshooting

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Aptean
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading software company is seeking a Customer Support Analyst to provide technical support to customers in Birmingham. You will troubleshoot software issues, manage hardware repairs, and improve customer experiences. Ideal candidates have 1-3 years of customer service experience and strong communication skills, with a desire to learn new technologies. This full-time position offers a dynamic work environment, pension, life assurance, and 25 days holiday plus bank holidays.
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