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IT Onboarding & Transition Lead; Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-14
Listing for:
Focus Group
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
Technical Support, IT Consultant -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A UK-based managed service provider is seeking a Customer Onboarding & Transition Specialist to ensure seamless transitions for new customers. The ideal candidate will have a strong background in IT Project Management and customer success, alongside technical knowledge of M365, Azure, and networking. Responsibilities include developing onboarding plans, leading customer training, and managing risks during the initial phase of customer engagement.
This role offers progression into Senior Project Management and Service Delivery Management, emphasizing the importance of effective onboarding in building long-lasting customer relationships.
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