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Senior Business Analyst

Job in Birmingham, West Midlands, B1, England, UK
Listing for: OneAdvanced
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, Data Analyst
Job Description & How to Apply Below

Join One Advanced This is a newly defined position, created to support a company-wide initiative to standardise and improve software delivery processes. Over the past year, the team has been developing new delivery playbooks and clear “how-to” guides that will be rolled out across the business.

You will work closely with the Services Enablement Leads to design and deliver best practice processes and the end state system landscape, ensuring high level requirements can be met and are presented in a playbook. In addition, you will ensure all requirements are configured and deployed into operational systems such as Net Suite and Salesforce to deliver the newly designed processes.

You'll need to be a solution focused thought leader, agile in approach, full of initiative and have excellent stakeholder management, communication, and organisational skills.

What You Will Do
  • Define and agree the Process Framework / Taxonomy for each applicable product.
  • Review the current state, gather requirements and generate solutions to address gaps.
  • Collaborate with cross-functional Agile teams to produce ‘to-be’ design deliverables in a standardised Play Book; including user stories, clarifying business requirements and functional design.
  • Facilitate stakeholder review of deliverables, swiftly addressing concerns and resolving issues.
  • Liaise with the Product Lead on release planning sessions to support development of the product roadmap and ensure Playbooks are updated inline with releases.
  • Arrange show and tell sessions with end users to ensure they are aware of progress, development is in line with their expectations and to increase familiarity of the new system.
  • Support with end user testing by reviewing test plans, create test scenarios, and test scripts.
  • Input into the development of comprehensive training documentation and support with the delivery of end user training.
What You Will Have
  • Deep understanding of integrated processes with functional areas.
  • Proven business transformation experience within large-scale programmes.
  • Experience of order to cash process improvement initiatives, enhancing operational efficiency and providing innovative solutions.
  • Awareness of industry trends and best practices within process area.
  • Process design experience: workshops, requirements gathering, process mapping.
  • Stakeholder management, including working with senior stakeholders and facilitating decision making.
  • Experience of working with technical teams on build and testing.
  • Experience of working to support change management and delivering effective training.
  • Excellent communication skills (oral, written and presentation), including the ability to listen effectively.
  • Ability to self-manage and work independently, work and prioritise workload to tight deadlines.
What We Do For You Wellbeing that means something
  • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
  • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
  • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
  • 24/7 Employee Assistance Programme for confidential support
  • Private medical insurance for everyone, no medical-history exclusions
Financial Benefits That Have Your Back
  • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
  • Income protection: up to 75% salary for 5 years if you ever need it
Grow your career with us
  • Skills Hub learning platform with leadership pathways, future-manager training, and a huge online library
  • Access to external training and apprenticeships
Making a Difference
  • Match It! Fundraise for a cause close to your heart and One Advanced will match part of the funding
  • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our Reward Hub, including:
  • ULEV car scheme with 1,000+ models
  • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Who We Are

At One Advanced, we are at the forefront of delivering sector-focused…

Position Requirements
10+ Years work experience
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