ServiceNow Architect

Job Description

Role:
Service Now Technical Architect (Look for immediate joiners)

Contract duration: 6 months

Location:
London, UK (Hybrid for 1-2days/week)

We are seeking an experienced Technical Architect Service Now to lead the design, development, and implementation of enterprise-scale Service Now solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the Service Now platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills.

• Architecture & Design
  • Define and maintain Service Now architectural standards, frameworks, and best practices.
  • Design scalable, secure, and high-performing Service Now solutions aligned with business needs.
  • Lead technical design sessions and translate business requirements into technical solutions.
• Platform Ownership
  • Oversee Service Now platform governance, upgrades, and integrations.
  • Ensure alignment of Service Now modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture.
  • Drive automation and innovation across IT processes using Service Now capabilities.
• Technical Leadership
  • ...