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IT Consultant

Senior Service Designer — Lead Government‑Scale Services

Job in Birmingham, West Midlands, B1, England, UK
Listing for: HM Revenue & Customs
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A government agency in the UK is looking for a Senior Service Designer to lead the design of user-centred services within a high-profile digital program. You will manage a team of designers, ensuring services meet user needs while navigating complex stakeholder environments. This role requires substantial experience in user research and effective communication, alongside a commitment to best practice in service design.

It's a full-time position based in Birmingham with opportunities for professional growth.
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Position Requirements
10+ Years work experience
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