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Senior 2nd Line IT Support Advisor; Hybrid

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Focus Group
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: Senior 2nd Line IT Support Advisor (Hybrid)
A leading tech provider in Birmingham is hiring a Technical Support Advisor 2nd Line IT to deliver first-class service and resolve technical queries. The role involves managing escalated cases, troubleshooting hardware/software issues, and ensuring timely resolution in line with SLAs. Applicants should have experience in technical support and an understanding of systems and network infrastructure. This position offers a hybrid work model and generous benefits including holidays and volunteering days.
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Position Requirements
10+ Years work experience
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