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Senior Helpdesk Engineer – Onsite Mentoring
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-11
Listing for:
Searchability®
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A well-established IT services organization is seeking a Senior Helpdesk Engineer for onsite support in Birmingham. This role involves providing 1st/2nd line support, managing complex tickets, and using Microsoft Intune for endpoint management. Ideal candidates will have proven experience in a Helpdesk environment, strong Windows OS knowledge, excellent customer service skills, and the ability to mentor junior staff. Enjoy a supportive culture focused on development in a dynamic working environment.
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Position Requirements
10+ Years
work experience
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