Instructional Systems Technologist II

Overview

Join our client’s high-energy Instructional Systems & Technology team and play a key role in shaping how technology powers learning, collaboration, and communication in a hospital environment. This position offers the opportunity to make an impact by ensuring that meeting, training, and collaboration spaces operate seamlessly and support innovation across multiple campuses.

• Work with cutting-edge AV and collaboration technologies in a large, enterprise-scale environment
• Be part of a mission-driven healthcare organization improving patient and staff experiences
• Collaborative, forward-thinking technology team with growth potential
• Excellent benefits package including health, dental, and retirement options
• Professional development opportunities and AV industry certifications encouraged

• Lead technical support for audiovisual systems in training, meeting, and collaboration spaces
• Install, configure, and maintain AV systems (projectors, displays, microphones, control panels, etc.)
• Support live and hybrid events using Zoom, Webex, Teams, and other platforms
• Partner with IT and facilities teams to design and implement AV technology upgrades
• Troubleshoot complex AV and networked systems to ensure system uptime
• Monitor and resolve support tickets in a timely and professional manner
• Mentor and guide junior staff while maintaining organized and functional AV spaces

• Associate degree in Electronics, Audio Engineering, IT, or related technical field (Bachelor’s preferred)
• Expertise with Crestron, AV-over-IP (e.g., DM NVX), and enterprise AV systems
• Strong knowledge of signal flow, control systems, and TCP/IP networking for AV integration
• Ability to interpret AV system drawings and technical documentation
• Familiarity with lecture capture systems, digital whiteboards, and remote monitoring tools
• CTS or related AV certifications are a plus