Service Desk Analyst: First-Line IT Support Champion

A global leader in food and support services is looking for a Service Desk Analyst in Birmingham. You will provide first-line IT support, resolve incidents efficiently, and ensure high customer care. The ideal candidate should be an excellent communicator, natural problem-solver, and able to manage multiple tasks. Previous IT support experience and familiarity with tools like Microsoft Office and incident management systems are desirable.

This role requires strong customer service skills and team collaboration.
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