Customer Advocacy Manager - Manufacturing

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** 25WD85799#LI-MM2
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** Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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Position Overview You will work closely with customers globally, backed up with your own capabilities and expertise, to influence current & future development initiatives. You will work closely with Fusion product teams, to ensure we are validating software capabilities, in close collaboration with our Birmingham Technology center. All with the goal of representing our customers' perspective within Autodesk.

You will report to the Manager of Fusion Customer Advocacy - The position is a Birmingham-based, hybrid position.

Responsibilities
· Connect and engage with Fusion customers to drive adoption for new technology and workflows
· Demonstrate the understanding of the interconnected flow of digital data from one or multiple sources throughout lifecycle; from ideation through design, manufacturing, and operation, service, and end of life
· Provide customer feedback and insights to key product stakeholders
· Test and validate new functionality, maximizing customer trust and release quality
· Validate our capabilities in-product while certifying end-to-end workflows, in close collaboration with our Birmingham Technology Center.
· Upskill and showcase our technology to our customers, our partner network and internally across Autodesk
· Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code
· Travel internationally as required

Minimum Qualifications
· 5+ years relevant experience in a Manufacturing Operations focused role
· Experience using MES software in a production environment
· Experience with Manufacturing facility monitoring preferred
· A basic knowledge of networking and CNC controls
· Excellent communicator and relationship builder
· A problem solver with a drive to do the best for our customers
· Comfortable and confident presenter/public speaker
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