Digital Training Manager

Digital Training Manager

RSM UK – Birmingham, England, United Kingdom

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle‑market businesses thrive. We are a fast‑growing firm with big ambitions – we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day.

If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

We are delighted to announce an exciting opportunity to join RSM UK’s Data and Digital Technical Training team as a Manager, right at the forefront of our next phase of digital transformation. This is not just a management role; it’s a chance to shape the future of how our people engage with digital and AI technologies. You will be instrumental in driving the Digital Skills 2.0 initiative, ensuring that every member of staff, particularly those embarking on their careers, are empowered with cutting‑edge digital capabilities to excel in a fast‑paced and ever‑changing professional services landscape.

You’ll collaborate with dynamic stakeholders across all service lines, including Audit, Tax and Consulting, and our forward‑thinking AI Hub. Working hand‑in‑hand with Digital Leads and the Head of Talent Technology and Skills, you will play a key role in cultivating a vibrant culture of learning, experimentation and digital excellence.

• Designing, delivering and continuously improving digital and data training programmes for all staff groups, with a particular focus on embedding digital skills in early careers and student training.
• Developing technical training in five key categories: data, AI, digital productivity tools (Loop, Planner, One Drive, Teams), digital outputs and digital trends.
• Maintaining and updating centralised learning resources, including intranet sites and video libraries, ensuring content is current, relevant and globally aligned.
• Building and supporting communities of practice, Digital Champions and Ambassadors, fostering collaboration and sharing best practice across the business.
• Working in partnership with the AI Hub to ensure training is consistent, high‑quality and aligned with organisational goals.
• Embedding digital skills development into all early careers and residential training, conducting robust training needs analysis and designing technical training for all student cohorts.
• Developing clear career pathways for early digital careers and ATC/Core staff, ensuring regular maintenance and updates to keep pace with digital change.
• Championing initiatives that nurture future digital leaders, supporting career progression and the development of foundational digital skills.
• Supporting the AI Hub with bespoke training for new tools, agents and prompt libraries.

• Strong data and digital skills alongside a passion for digital transformation, technology and innovation.
• Experience delivering live digital skills training to a multitude of audiences at all levels.
• Proven experience in designing and delivering digital/data training at scale, ideally within a professional services environment.
• Understanding of learning experience platforms (LXPs), Microsoft Suite (including Fabric and Power
  
  BI) and editing tools such as Camtasia.
• Strong stakeholder‑management skills, with a track record of effective cross‑functional collaboration.
• Experience managing complex relationships.
• Strong operational leadership, project management and communication skills.
• Ability to drive cultural change and foster communities of best practice.
• Agility to adapt to rapid technological change.

• Hybrid and Flexible working.
• 27 days holiday (with the option to purchase additional days).
• Lifestyle, health and wellbeing, including financial wellbeing benefits such as a financial toolkit, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds and cultures can bring their true selves to work. We aim to achieve that same diversity of background, experience and perspective in our own teams so we can genuinely understand our clients’ needs. Diverse teams bring a broader range of ideas and insights to work, and we are working together to ensure our firm’s principles and processes support a culture that embraces difference and strengthens inclusion.

Seniority level:
Mid‑Senior level.

Employment type:

Full‑time. Job function:
Human Resources. Industries:
Accounting.