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Customer Advocacy Manager - Manufacturing
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-11-19
Listing for:
Autodesk, Inc.
Full Time
position Listed on 2025-11-19
Job specializations:
-
IT/Tech
Systems Engineer, IT Support, Data Analyst, Cybersecurity
Job Description & How to Apply Below
** Responsibilities*
* ** Minimum Qualifications
** 5 + years relevant experience in a Manufacturing Operations focused role Experience using MES software in a production environment
Experience with Manufacturing facility monitoring preferred
** Job
Requisition #
** 25WD85799
* * Position Overview
** You will work closely with customers globally, backed up with your own capabilities and expertise , to influence current & future development initiatives. You will work closely with Fusion product teams, to ensure we are validating software capabilities, in close collaboration with our Birmingham Technology center.
All with the goal of representing our customers' perspective within Autodesk.
* Connect and engage with Fusion c ustomers to drive adoption for new technology and workflows
* Demonstrate the understanding of the interconnected flow of digital data from one or multiple sources throughout lifecycle ; from ideation through design, manufacturing, and operation, service, and end of life
* Provide customer feedback and insights to key product stakeholders
* Test and validate new functionality, maximizing customer trust and release quality
* Validate our capabilities in-product while certify ing end-to-end workflows, in close collaboration with our Birmingham Technology Center .
* Showcase our technology to our customers, our partner network and internally across Autodesk
* Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code
* Excellent communicator and relationship builder
* A problem solver with a drive to do the best for our customers
* Comfortable and confident presenter/public speaker
* Travel internationally as required #LI-MM2
**** Learn More
****** About Autodesk
** Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do.
Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
** Salary transparency
** Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
** Diversity & Belonging
** We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Please search for open jobs and apply internally (not on this external site).
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