Human Resources Manager - Mandarin speaking

Location: Birmingham B37 7YG
, United Kingdom

Compensation: Competitive and rewarding package, based on qualifications and experience

Our Client is seeking an experienced HR & Admin Manager to establish and lead the human resources, administrative, and operational management framework for a newly established UK sales organisation. This role will oversee all HR and administrative functions and support the day to day operations of the business during an important growth phase.

• Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline
• Master’s degree or CIPD Level 7 qualification is preferred
• Minimum of 5 years’ experience in administration, operations, or a related role, including at least 3 years in a managerial or HR generalist position
• Experience in startup or international environments is strongly preferred
• Proven end to end HR operations experience, including recruitment, onboarding, performance management, compensation and benefits, training, and employee relations
• Prior experience in office administration or office management
• Strong knowledge of UK employment law, GDPR, immigration legislation, and HR compliance best practices
• Experience in automotive, manufacturing, or sales and distribution sectors is an advantage
• Excellent time management skills with the ability to prioritise and multitask
• Strong communication and interpersonal skills, with the ability to work effectively in a diverse team
• Proficient in Microsoft Office applications
• Fluent in English, Mandarin proficiency is a plus

• Establish and manage HR and administrative policies, systems, and procedures to ensure operational efficiency and compliance with UK law and internal standards
• Oversee office and facilities management, including supplies, service contracts, insurance, licences, and renewals
• Manage the full employee lifecycle, including recruitment, onboarding, performance management, development, employee relations, and offboarding
• Oversee payroll and benefits administration, ensuring accuracy and timely processing
• Provide professional HR guidance and support to managers and employees
• Maintain accurate HR and administrative records in compliance with GDPR requirements
• Plan and manage HR and administrative budgets, cost controls, and vendor relationships
• Coordinate internal communications, meetings, and company events to support engagement and collaboration
• Drive initiatives to enhance company culture, employee engagement, and organisational effectiveness
• Support workforce planning, organisational design, and talent development initiatives
• Lead the application for the company’s sponsor licence and act as Level 1 User managing the SMS system
• Liaise with external HR service providers, legal advisors, and regulatory bodies as required
• Supervise a small team providing HR and administrative support across the organisation

• Opportunity to build and shape a new organisation from the ground up
• Culturally diverse and multinational working environment
• Start up dynamism within a stable corporate structure
• Competitive and rewarding compensation package