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Guest Experience Team Lead – Front Desk

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Accor Hotels
Full Time position
Listed on 2026-01-29
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 27703 GBP Yearly GBP 27703.00 YEAR
Job Description & How to Apply Below
A prestigious hotel chain in Birmingham seeks a Reception Team Leader to manage front office operations. You will lead and inspire the reception team to deliver excellent guest experiences, handling reservations and feedback. Ideal candidates have at least 1 year in a leadership role in hospitality, strong communication skills, and a genuine passion for service. This position offers a competitive salary of £27,703.70 and various benefits including staff discounts and ongoing training.
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