Night Porter

Overview

Night Porter at Hotel du Vin Birmingham

Location:

Birmingham city centre. The landmark Victorian building (1884) offers 66 bedrooms, a 59-seater Bistro and 4 private event spaces seating up to 100 guests. The property is close to the Jewellery Quarter and Broad Street, with excellent links for regional and international travellers.

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. You will be responsible for the Food & Beverage department during the night, welcome guests in a friendly and helpful manner, and ensure that public areas are kept immaculate.

You will clean public areas and prepare meeting and event spaces for the next day.

You will be assisting guests with their luggage, handling enquiries, and carrying out nightly Health and Safety audits. You should be organized and an excellent communicator.

• Oversee hotel operations during night hours and maintain brand standards.
• Welcome and assist guests, manage luggage and guest enquiries.
• Clean public areas and prepare meeting and event spaces for the following day.
• Assist with Food & Beverage operations at night as required.
• Carry out nightly Health and Safety audits and report issues.

• Experience in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week, 365 days a year. You may work a range of shifts and days with flexible arrangements discussed fts are busier in the evenings and on weekends.

• £12.65 per hour / 40 hours per week
• Permanent position
• Nationally recognised apprenticeships and brand training
• Career progression opportunities to Night Supervisory or Assistant Night Management roles
• Discretionary benefits and staff discounts as outlined below

• Discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality (from £65 per night)
• 50% off best available room rate for Friends and Family
• 35% off dining in Brasseries and Bistros
• Fully funded Apprenticeship programmes
• High street discounts and additional perks
• Cycle to work scheme
• Healthcare cash plans (dental, optical, medical, etc.)
• Referral schemes up to £1500
• Uniform provided
• Wellness initiatives and national campaign days
• Wagestream pay-on-demand option
• Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
• Employee Assistance Programme – free, confidential advice 24/7

• 100% of electricity from renewable energy, with wind farms as a major source
• Recycle a minimum of 70% of hotel waste
• Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer.